Contact support

In the app, open Information (ⓘ) → Contact Support. It opens your email app with the subject “ZENMARK support” — it sends nothing automatically and attaches no diagnostics. Or write to us directly:

What to include

• A short description of the issue and what you were doing when it happened.
• Screenshots, if they help show the problem.
• Only information relevant to the issue, please — never passwords or identity documents.

We receive only what you choose to send. Support email is routed through Cloudflare and read in Gmail; messages may remain in our mailbox until manually deleted.

Privacy requests

To ask about your information, or to request access, correction or deletion, email contact@stellare2e.com with the subject “ZENMARK privacy request”, as described in the privacy policy above.

Common questions

Is ZENMARK available to download?

Not yet. ZENMARK: Tattoo Designs has been submitted to the App Store and is awaiting review. When it launches, it will be free and available in the United States.

Do I need an account?

No. ZENMARK requires no account, and your saved designs are stored locally on your device — there is no cloud synchronization.

Can I get a design as a physical tattoo from ZENMARK?

No. ZENMARK does not sell or ship physical tattoos and does not provide tattoo procedures or medical advice. You can export a PNG of a design to preview it or share it — for example with your own tattoo artist.

Why does a design look different in another writing version?

Style availability varies by writing version and character, so a design may not offer the same styles in every version.

Does pronunciation work offline?

Pronunciation uses your device’s speech service, and system speech is not guaranteed to work entirely offline. An internet connection is also needed to load the catalogue.